Ready to start, transfer, or stop service?

Our Member Service representatives are happy to help you. Please call our office anytime during our normal business hours. Below, we have provided some important details to remember when starting or stopping service.

Contact Information

  • PHONE: (970) 247-5786
  • EMAIL:
  • MAILING ADDRESS: PO Box 2750 Durango, CO 81302
  • DURANGO PHYSICAL ADDRESS: 45 Stewart St, Durango, CO 81303
  • PAGOSA SPRINGS PHYSICAL ADDRESS: 603 S 8th St, Pagosa Springs, CO 81147

Required Information

Please have this information ready when you contact us to start or transfer service:

  • Social security number
  • Date of birth
  • Phone number
  • Mailing address
  • Service address

*Additional member on account

*Email address to sign up for paperless billing

Processing Time

Please contact us at least 48 business hours before the effective date. Our business hours are Monday-Thursday 7 A.M. - 6 P.M. While LPEA strives to provide next-day service, occasionally additional time is needed.


A deposit may be required to start your account.

Proof of Identity

For your protection, we must verify your identity before establishing an account. A soft credit check can be processed to verify your identification and determine if a deposit will be added to your account. The credit check will not impact your credit score.